Comments on: The ERP for IT http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/ Kuppinger Cole Tue, 24 Aug 2010 12:14:01 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: James Nicol http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/comment-page-1/#comment-185 James Nicol Wed, 13 Jan 2010 18:43:48 +0000 http://blogs.kuppingercole.de/kuppinger/2007/10/05/the-erp-for-it/#comment-185 You can try <a href="http://www.kontrol-it.com" target="_blank">http://www.kontrol-it.com</a> !! Its really an ERP for IT and works very fine. Our company use it long time ago. You can try http://www.kontrol-it.com !! Its really an ERP for IT and works very fine. Our company use it long time ago.

]]> By: Martin Kuppinger » Still unsolved: The relationship between IAM, SOA, and BSM http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/comment-page-1/#comment-41 Martin Kuppinger » Still unsolved: The relationship between IAM, SOA, and BSM Tue, 11 Mar 2008 08:45:47 +0000 http://blogs.kuppingercole.de/kuppinger/2007/10/05/the-erp-for-it/#comment-41 [...] For accounting purposes, for security purposes, for planning purposes and so on it is inevitable to support identities in BSM. Thus, it is a bidirectional [...] [...] For accounting purposes, for security purposes, for planning purposes and so on it is inevitable to support identities in BSM. Thus, it is a bidirectional [...]

]]> By: Happy Birthday beteo | beteo blog http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/comment-page-1/#comment-36 Happy Birthday beteo | beteo blog Tue, 04 Mar 2008 08:21:56 +0000 http://blogs.kuppingercole.de/kuppinger/2007/10/05/the-erp-for-it/#comment-36 [...] Blog und Website in Englisch und Deutsch, wie auch unsere Wikipedia-Beiträge werden vom Markt, von Analysten und von unserer Konkurrenz eifrig gelesen, verlinkt und kommentiert. Langsam aber sicher [...] [...] Blog und Website in Englisch und Deutsch, wie auch unsere Wikipedia-Beiträge werden vom Markt, von Analysten und von unserer Konkurrenz eifrig gelesen, verlinkt und kommentiert. Langsam aber sicher [...]

]]> By: Happy Birthday beteo | beteo blog http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/comment-page-1/#comment-35 Happy Birthday beteo | beteo blog Tue, 04 Mar 2008 08:19:36 +0000 http://blogs.kuppingercole.de/kuppinger/2007/10/05/the-erp-for-it/#comment-35 [...] well as our contributions to Wikipedia are well observed, linked and commented by the market, from analysts and our competitors alike. Gradually, our vision is becoming reality, and a global dialog on [...] [...] well as our contributions to Wikipedia are well observed, linked and commented by the market, from analysts and our competitors alike. Gradually, our vision is becoming reality, and a global dialog on [...]

]]> By: Martin Kuppinger » IT costs - who has to know them, who wants to know them? http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/comment-page-1/#comment-32 Martin Kuppinger » IT costs - who has to know them, who wants to know them? Tue, 26 Feb 2008 12:45:43 +0000 http://blogs.kuppingercole.de/kuppinger/2007/10/05/the-erp-for-it/#comment-32 [...] the past I have several times published thoughts on the ERP for IT, and IT cost management (here and here…). Today I had a very interesting discussion with [...] [...] the past I have several times published thoughts on the ERP for IT, and IT cost management (here and here…). Today I had a very interesting discussion with [...]

]]> By: Martin Kuppinger » HP - will they ever understand Software Business? http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/comment-page-1/#comment-29 Martin Kuppinger » HP - will they ever understand Software Business? Fri, 22 Feb 2008 12:06:08 +0000 http://blogs.kuppingercole.de/kuppinger/2007/10/05/the-erp-for-it/#comment-29 [...] discussed the relationship of BSM (which is the usual term for what HP claims to be BTO) sometimes (here and here). And for me, it is obvious, that you need IAM in this context to really have services [...] [...] discussed the relationship of BSM (which is the usual term for what HP claims to be BTO) sometimes (here and here). And for me, it is obvious, that you need IAM in this context to really have services [...]

]]> By: Martin Kuppinger » The CIO agenda – the four key initiatives http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/comment-page-1/#comment-23 Martin Kuppinger » The CIO agenda – the four key initiatives Fri, 07 Dec 2007 10:04:17 +0000 http://blogs.kuppingercole.de/kuppinger/2007/10/05/the-erp-for-it/#comment-23 [...] for a clear view on IT costs, the ability to assign costs to departments and so on. The need for an ERP for IT. This influences many areas of IT, like the need to use services in the context of identities [...] [...] for a clear view on IT costs, the ability to assign costs to departments and so on. The need for an ERP for IT. This influences many areas of IT, like the need to use services in the context of identities [...]

]]> By: Martin Kuppinger » Why IT cost management requires IAM http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/comment-page-1/#comment-20 Martin Kuppinger » Why IT cost management requires IAM Thu, 22 Nov 2007 10:58:18 +0000 http://blogs.kuppingercole.de/kuppinger/2007/10/05/the-erp-for-it/#comment-20 [...] Thus, bringing IAM and BSM together and combining IAM with SOA is the foundation on which a more efficient IT cost management could be build. And it is, as well, the foundation for the thing I would call ERP for IT. [...] [...] Thus, bringing IAM and BSM together and combining IAM with SOA is the foundation on which a more efficient IT cost management could be build. And it is, as well, the foundation for the thing I would call ERP for IT. [...]

]]> By: ERP4IT – the Vision Found its Way into Wikipedia | beteo blog http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/comment-page-1/#comment-18 ERP4IT – the Vision Found its Way into Wikipedia | beteo blog Thu, 08 Nov 2007 15:45:47 +0000 http://blogs.kuppingercole.de/kuppinger/2007/10/05/the-erp-for-it/#comment-18 [...] established ERP (Enterprise Resource Planing) systems that manage the usage of critical resources, ERP4IT aims on a process-oriented solution. Unlike the classic ERP software (money, productive capital, [...] [...] established ERP (Enterprise Resource Planing) systems that manage the usage of critical resources, ERP4IT aims on a process-oriented solution. Unlike the classic ERP software (money, productive capital, [...]

]]> By: Martin Kuppinger » Service-based IT cost management http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/comment-page-1/#comment-7 Martin Kuppinger » Service-based IT cost management Tue, 16 Oct 2007 08:19:27 +0000 http://blogs.kuppingercole.de/kuppinger/2007/10/05/the-erp-for-it/#comment-7 [...] the business values it became clear to me that there is a clear link to what I have written in “The ERP for IT” about the chance to use service orientation for making IT sort of a business [...] [...] the business values it became clear to me that there is a clear link to what I have written in “The ERP for IT” about the chance to use service orientation for making IT sort of a business [...]

]]> By: SAP Solution Manager – mehr als Schall und Rauch? | beteo blog http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/comment-page-1/#comment-6 SAP Solution Manager – mehr als Schall und Rauch? | beteo blog Mon, 15 Oct 2007 16:51:52 +0000 http://blogs.kuppingercole.de/kuppinger/2007/10/05/the-erp-for-it/#comment-6 [...] Anforderungen an ein SAP Solution Management können aus den Bedürfnissen für eine umfassende ERP4IT Umgebung abgeleitet werden. Es ist enorm wichtig, dass der gesamte Service Lifecycle der SAP [...] [...] Anforderungen an ein SAP Solution Management können aus den Bedürfnissen für eine umfassende ERP4IT Umgebung abgeleitet werden. Es ist enorm wichtig, dass der gesamte Service Lifecycle der SAP [...]

]]> By: Martin Kuppinger » Oracle and BEA: It’s about marketshare http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/comment-page-1/#comment-5 Martin Kuppinger » Oracle and BEA: It’s about marketshare Fri, 12 Oct 2007 14:51:56 +0000 http://blogs.kuppingercole.de/kuppinger/2007/10/05/the-erp-for-it/#comment-5 [...] the infrastructure as well as the applications and thus delivering the basis for sort of an ERP for IT. But if I look back to the PeopleSoft acquisition, I doubt that anyone else will acquire then [...] [...] the infrastructure as well as the applications and thus delivering the basis for sort of an ERP for IT. But if I look back to the PeopleSoft acquisition, I doubt that anyone else will acquire then [...]

]]> By: Martin Kuppinger http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/comment-page-1/#comment-4 Martin Kuppinger Thu, 11 Oct 2007 07:50:22 +0000 http://blogs.kuppingercole.de/kuppinger/2007/10/05/the-erp-for-it/#comment-4 I fully agree with you regarding the "extended vision": The better you can measure the value (and not only the cost) of services the closer you are to an ERP for IT. That raises automatically the question on which level you discuss services - measurable services are, for sure, on a higher level than basic web services. They are in fact business services. This is, by the way, an interesting aspect regarding also the level Identity Services have to have in the future. There will be more or less basic Identity Services on the level of application servers. And there have to be higher level services like Compliance and Auditing services or Information services which aggregate IAM functionality and other technical services. These services can be measured and valuated. Regarding BSM, ITIL and so on. I think that you really have to differentiate between ITSM and BSM. PPM is definitely something which has to be added. But an ERP for IT has to cover IT infrastructure services (ITIL), the application services, and the IT as well as the Business Service Management. PPM will be important in this, but only the complete picture will lead to an ERP for IT. I fully agree with you regarding the “extended vision”: The better you can measure the value (and not only the cost) of services the closer you are to an ERP for IT.
That raises automatically the question on which level you discuss services – measurable services are, for sure, on a higher level than basic web services. They are in fact business services.
This is, by the way, an interesting aspect regarding also the level Identity Services have to have in the future. There will be more or less basic Identity Services on the level of application servers. And there have to be higher level services like Compliance and Auditing services or Information services which aggregate IAM functionality and other technical services. These services can be measured and valuated.
Regarding BSM, ITIL and so on. I think that you really have to differentiate between ITSM and BSM. PPM is definitely something which has to be added. But an ERP for IT has to cover IT infrastructure services (ITIL), the application services, and the IT as well as the Business Service Management. PPM will be important in this, but only the complete picture will lead to an ERP for IT.

]]> By: mage http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/comment-page-1/#comment-3 mage Thu, 11 Oct 2007 06:38:55 +0000 http://blogs.kuppingercole.de/kuppinger/2007/10/05/the-erp-for-it/#comment-3 You raised the question if BSM might fill the gap to become an ERP for IT solution. I would even extend the vision from the CIO you mentioned above. From my point of view such a solution should not only show the cost but also the benefit of the services. They should be measurable and contribute as single parts to the overall business vision and strategy. You wrote that BSM has to include much more functionality as ITIL requires. I agree that this is not covered by the most vendors today. What do you think about converging Project Portfolio Management (PPM) and IT Service Management (ITSM) for providing an holisitic view on the entire Service Lifecycle? I guess this (a kind of overall Service Portfolio & Project Management) should be the base (processes, organization and tools) for the vision of an ERP for IT. You raised the question if BSM might fill the
gap to become an ERP for IT solution.

I would even extend the vision from the CIO you mentioned above.
From my point of view such a solution should not only show the cost
but also the benefit of the services. They should be measurable
and contribute as single parts to the overall business vision and strategy.

You wrote that BSM has to include much more functionality
as ITIL requires. I agree that this is not covered by the most vendors today.
What do you think about converging Project Portfolio Management (PPM)
and IT Service Management (ITSM) for providing an holisitic view on the entire Service Lifecycle?
I guess this (a kind of overall Service Portfolio & Project Management) should be the base (processes, organization and tools) for the vision
of an ERP for IT.

]]> By: Martin Kuppinger » The business value of Compliance http://blogs.kuppingercole.com/kuppinger/2007/10/05/the-erp-for-it/comment-page-1/#comment-2 Martin Kuppinger » The business value of Compliance Wed, 10 Oct 2007 09:20:53 +0000 http://blogs.kuppingercole.de/kuppinger/2007/10/05/the-erp-for-it/#comment-2 [...] Business Role Management) and what I name “Enterprise Information Management” (look here and [...] [...] Business Role Management) and what I name “Enterprise Information Management” (look here and [...]

]]>